Arrival Information

Whistler Athletes' Lodge

guests checking in at lobby

Welcome to the Whistler Athletes' Lodge!

This Lodge and surrounding facilities were home for Olympic and Paralympic athletes during the Olympic Winter Games 2010. We are excited to provide you with the support and comfort of home at this legacy venue, while you strive to achieve your own goals. We hope the following information will make your stay with us even more enjoyable. Please do not hesitate to approach our team with questions, and we will do our very best to meet your needs!

Hours of Operation & Contact Numbers

Front Desk

Our front desk hours at the Athletes' Lodge are 7:00am to 10:00pm daily. You can also contact us by email or phone at 604-964-0052.

After Hours Phone

If you have any overnight issues, please do not hesitate to call us at 604-966-7728.

Wireless Access

Domain: WAC
Password: Whistler2010

Common Rooms

Open 7:00am to 10:00pm.

Quiet Time

Between 10:00pm to 7:00am. Please respect your fellow guests and athletes during this time period.

Important Information For Your Stay

Forgot Something or Need a Snack?

The Lodge has a vending machine located on the first floor in the lobby next to the elevators. We also have an ice machine in the kitchen. The following items are available for sale from our Guest Services team at the front desk:

Local Galileo Medium Roast Coffee $3.50/2.5oz bag or $15.00/14oz bag
Shampoo $1.00
Laundry detergent $1.00/load
Black and white copies/print $0.25/page
Colour copies/print $0.40/page

Equipment Storage (Bike/Ski)

Sport equipment is not permitted in your room. Please use the secure storage in the basement for your equipment. Ski/Board locks can be rented from our Guest Services team. Access to the Bike/Ski storage room is with your room key.

Laundry

There are two (2) washers and two (2) dryers located on each floor at the end of the hallway, furthest away from the elevators. The machines are complimentary to use, and soap can be purchased from our Guest Services team.

In-house Changeovers

Linen changeovers can be provided upon your request. Our housekeeping team will require at least a 2 hour window in which you must vacate your room. You will be required to strip your own bed and place the dirty linens in the red laundry bag provided.

To arrange a linen changeover, please visit the front desk team.

Kitchen Usage & Standards

The Lodge kitchen, located on the 1st floor, is for exclusive use of guests staying at the Whistler Athletes’ Centre. This space offers both catering and self-cook options with limited food storage during your stay. Our in-house catering will take precedence as we create daily access schedules. Due to the limited size of the kitchen, we may require guests to include the catering option during their stay as individual cooking will not be an option.

The kitchen is well stocked with small wares, pots/pans and food prep items, commercial grade gas stoves and a commercial grade dishwasher for quick and easy cleaning.

Please help keep the kitchen clean at all times after use. Any cooking surfaces, countertops or dishes used, are the responsibility of the guest for cleaning and returning to their original space.

Booking Activities

If you are interested in booking any activities during your stay, visit our Guest Services team to help you find the perfect activity.

Have you taken a ride on Canada's only active sliding track? Our Whistler Sliding Centre offers public rides for bobsleigh or skeleton in both the summer and winter seasons. Please inquire with our Guest Services team on how we can get you sliding on this Olympic legacy track.

Only 15 minutes away by car, our Whistler Olympic Park was home to all Nordic events for the Vancouver 2010 Games. The park offers spectacular scenery and a multitude of activities such as cross country skiing, snowshoeing, tobogganing, biathlon, lessons for all abilities, rentals and so much more.

Common Rooms

The Lodge has five (5) common rooms located either behind the elevator or down at the far end of the hallway. The 2nd and 3rd floor has two Common Rooms and the 4th floor has one. Common rooms are the rooms with the names of British Columbia towns and are unlocked during the day. We are currently asking for guests to use the Common Rooms located on their floor only, recommended room occupancy limits are posted on each door. The rooms are equipped with wireless access, television, couches and chairs. Common rooms close at 10 pm daily to maintain quiet times in the building.

Check Out Times

Check out time is at 11:00am daily. Please visit the Guest Services team the night before your departure to inquire about a late check-out. Fees may apply.

Getting Around

Public Transit

Whistler Transit's buses pick up every 15-20 minutes from our front door and operates from 5:30 am to 3:00 am. The stop right outside our property is called "Cheakamus Crossing at Bayly Park". Ask our team for a schedule or visit www.bctransit.com and go to the Route #10, #20 & #20X bus in the Whistler Region.

Bike/Walking

Whistler has over 40 km of paved Valley Trail to get you anywhere in Whistler using your bike, your chair, or your feet. You can find a map and important user information here.

Taxi

Whistler Resort Cabs: 1-604-938-1515
Whistler Taxi: 1-604-932-3333
Whistle! Rideshare and Taxi: 1-778-770-1101

Covid-19 Precautions

The Whistler Athletes' Centre operates within health & safety protocols to prevent the spread of communicable diseases such as Covid-19. Please contact us for any questions.

Aerial view of athlete's centre

Be Bear Aware!

You are now in bear country! Whistler is home to approximately 100 black bears. Bear sightings are rare in this neighbourhood, but bears are active in the spring and fall. If you see a bear, please keep your distance and do not feed the bears. Food items should be removed from you vehicle and brought inside the Lodge.

If you want to learn more about bears, the Get Bear Smart Society is a great source. Notify the front desk (604-964-0052) if you have concerns about wildlife/bears on the venue.